Facility Rules | Storage Park Cambridge

Thank you for choosing to store with Storage Park Cambridge & abiding by our Facility Rules

Office Hours

Storage Park Cambridge is a remotely operated facility with office hours of 8am-5pm Monday to Friday (excluding Public Holidays)

Access Hours

24 Hours / 7 Days Per Week

Accessing the Facility

Please be aware persons entering the premises do so at their own risk. Customers store at their own risk and should follow our reasonable directions.

In and Around the Facility

For your safety, do not place objects in front of roller doors or gates. Gates, roller doors and other access doors may close without warning and should not be obstructed.
There are shared zones throughout the Facility so please be aware of others, take care and when driving adhere to the 5km speed limit around the Facility. Pedestrians should be aware of vehicles moving around the Facility.
Please be considerate of others. Aggressive, abusive or any antisocial behavior will not be tolerated. Strictly no loitering.
Smoking is not permitted at this Facility. Pets and animals must be restrained at all times in this Facility.

Your Storage Unit

Access to the facility is via PIN access security gate. Access is denied for overdue accounts.
You keep the key to your storage unit and your goods are stored at your own risk.
You must secure your storage unit with a padlock supplied by you.
The Facility's common areas are under continuous CCTV surveillance. The inside of your storage unit may be visible on camera if the door to your storage unit is open.
You must not store hazardous, illegal, stolen, flammable, explosive, environmentally harmful, perishable or living goods or goods that pose a risk to any property or person. This includes lithium-ion batteries or items containing lithium-ion batteries.
You must not access the Facility’s electricity supply via power points, extension leads or other measures. Please contact the Office should you require a power supply.

Your Goods

You must not leave any goods unattended in a common area of the Facility any longer than 24 hours. After this period, we have rights to deal with such goods under the self storage agreement.

Fees

Storage fees are monthly in advance and must be paid on time. Failure to pay on time will incur late fees and your access to the Facility will be suspended. Please contact the Office should you need to discuss outstanding payments. We require all customers to be on automatic debit of a credit card or bank account for monthly payments.

The Facility has the right to sell your goods if you do not pay your storage fees in accordance with your self storage agreement.

Your Details

Please notify us within 2 business days if your contact details, or the contact details of your Alternative Contact Person change.

Moving Out

When it’s time to move out, please provide 14 day’s notice of your intention to move out.

Please ensure you take all goods with you when you move out. Your unit must be left empty and clean with your lock removed. You must take photos of the space empty and clean on the inside and outside of your space and email them to inquiries@storage-park.com.Au.

Any rubbish left behind will incur a fee.